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Warranty and return/refund policy

Warranty on Nathan Airchime train Horns are lifetime. All others carry 1 full year unless otherwise noted. All compressors are warrantied 1 year by manufacturer. In the event of warranty please follow manufacture warranty card fill out and send in to manufacturer.

Refunds/Returns:

All non custom orders can be returned to us for refund within 14 days. Any order that is not in kit form or any custom powder coating is non refundable. If you call up and piece a order together and we ship it and you change your mind it is non refundable. Custom orders take longer time as we have plenty of man hours involved due to this.

With all custom orders please allow a maximum of 2 weeks for your stuff to arrive. This is the time that your order is taken up until the time your order is recieved. we strive to get items out quickly as possible but some powders must be ordered if not in stock. And certain parts may not be in stock. If a item is back ordered we will ship all your items in stock asap, if items you want are not in stock then they will drop ship from manufacturer if applicable.

All items returned must have a rma number with it. We will refuse it if the number we give is not on the box. Any orders we ship out shipping is non refundable because it has already been paid to carrier. Shipping must be paid by the buyer to return the items to us.

We reserve the right to charge restocking fees 15% on any order that is returned. If we mess up we will pay to fix it.

If you are on a deadline we suggest using a next day or 2nd day air for your order to have it in timely manner. We do not control what the carrier does and does not do. They are 3rd party.

We can be reached at 419-366-5489 or email us through contact page.

Ebay order stock and Stock we sell on our website are at any given time different. We do not pull from Ebay stock to fill website orders or vise versa. Please contact us if you have a question on this matter.

Any order that has been customized to your vehicle or specific application and is sold from a personal stand point items are non returnable non refundable this is non negotiable. Please call us and request a copy of our guidelines if you are not sure.

 

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